Privacy Policy

1. Introduction

Juvo Public Services is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

2. Information We Collect

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Identity Documents
• Application Information
• Payment Details (Transaction References Only)
• Device and Browser Information
• IP Address

3. How We Use Information

• Process applications and requests.
• Provide public and municipal services.
• Verify submitted information.
• Generate certificates and receipts.
• Send notifications and updates.
• Improve website functionality.
• Maintain security and prevent fraud.

4. Cookies

We may use cookies and similar technologies to enhance user experience, maintain login sessions, and improve website performance.

5. Payment Information

Online payments are processed through secure payment gateway providers. We do not store card numbers, CVV numbers, UPI PINs, or banking passwords.

6. Information Sharing

Your information may be shared only with authorized departments, payment providers, or when required under applicable law.

7. Data Security

• SSL/HTTPS Encryption
• Secure Authentication
• Restricted Data Access
• Server Security Monitoring
• Routine Backups

8. Data Retention

Information is retained only for the period necessary to provide services and comply with legal and administrative requirements.

9. User Rights

• Access personal information.
• Request corrections.
• Update contact information.
• Raise privacy concerns.

10. Third-Party Services

The portal may use trusted third-party services such as payment gateways, SMS providers, email services, and analytics platforms.

11. Children's Privacy

Where services involve minors, applications should be submitted by parents, guardians, or authorized representatives.

12. Changes to this Policy

This Privacy Policy may be updated periodically. Updated versions will be published on this page.

13. Contact Us